Free US shipping over $75Third-party testedSubscribe & save 15%
ENERTIVA

FAQ

The questions people ask us most.

Don't see yours? Email hello@enertiva.com and we'll usually answer within a business day.

The products

What is NAD+ and why does it matter?

NAD+ is a coenzyme found in every living cell. It powers energy production, DNA repair, and the pathways that keep you feeling sharp. Levels decline with age, and Enertiva is designed to support them.

How do I choose between patch, spray, cream, and injection?

Each format fits a different rhythm. The patch is our easiest daily default, the spray is on-demand, the cream targets skin and appearance, and the injection kit is our most direct protocol. Most people start with the patch.

Are the products third-party tested?

Yes. Every batch is tested for purity and potency by an accredited independent lab. Results are available on request.

Are there any fillers?

No artificial dyes, binders, or hidden preservatives. The label is the formula.

Shipping & returns

Where do you ship?

We currently ship throughout the continental US. International expansion is coming later this year.

How long does shipping take?

US orders ship within 1 business day and arrive in 3–5 business days. Free on orders over $75.

What is your return policy?

60-day satisfaction guarantee. If you don't feel a difference, email us and we'll refund your first order — even if the box is open.

Subscriptions

How does the subscription work?

You choose a delivery cadence (30, 45, or 60 days) at checkout. 15% off every order, plus free shipping.

Can I pause or cancel?

Anytime, from your account. No phone calls, no dark patterns, no friction.